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3Com believes in standards based, open architecture systems and has been a strong supporter and early adopter of the SIP technology since its inception. We have had SIP products and been participants in the SIP-bakeoffs (now called SIP IT events) since their inception. 3Com also had the privilege to host the 4 th session of the bake-off in April 2000. Our belief is with standards compliant SIP networks everyone wins - as this facilitates inter-operability among different vendors and helps foster higher innovation in the industry. SIP further facilitates deployment of productivity enhancing applications in the enterprises - the real goal of converged networks and true benefits of an IP Telephony deployment
IP telephony expands traditional PBX capabilities with advanced, productivity enhancing functionality that can be economically and flexibly deployed among multiple sites. It offers distinct benefits to enterprises that need to extend their voice network as they increase staff, open new offices, and implement next-generation applications.
The 3ComŽ VCX V7000 IP Telephony Solution is based on a system adopted by AT&T, MCI, China Unicom, and other telecommunications carriers that demand an extremely high level of reliability, scalability, and flexibility. This open, standards-based system has proven itself by carrying over 20 billion minutes of calls worldwide. By leveraging the carrier-class system architecture that underlies the VCX platform, 3Com now offers a robust converged networking solution that is able to meet the voice requirements of even the largest enterprises-those with tens of thousands of users working at scores of sites. 3Com VCX systems are supported by a broad range of 3Com solutions, including end-to-end security, high performance routing, flexible and reliable core switching, and wireless networking to extend connectivity wherever it is needed.
Multi-site IP Telephony Solutions
By leveraging the carrier-class system architecture that underlies the VCX platform, 3Com now offers a robust converged networking solution that is able to meet the voice requirements of even the largest enterprises-those with tens of thousands of users working at scores of sites. 3Com VCX systems are supported by a broad range of 3Com solutions, including end-to-end security, high performance routing, flexible and reliable core switching, and wireless networking to extend connectivity wherever it is needed. More >>>
3Com VCX V7000 - The 3Com line of IP Telephony solutions scale from 5 to 50,000 users, deliver the value of seamless migration and phased implementation and can coexist with your legacy PBX and voice mail equipment. 3Com's architecture, application set, and support of the SIP standard have positioned its IP telephony offerings to deliver one of the most compelling ROI models in the industry.
Designed for medium to large multi-site, multi-campus enterprises, the VCX V7000 delivers unmatched reliability and scalability. With a software base that has been deployed by major world-wide telecommunications carriers, and with an astounding 20 billion minutes of IP traffic served in real-time customer environments, the VCX V7000 is the leading solution for organizations with up to tens of thousands of users in a geographically dispersed environment.
The VCX V7000 also supports leading productivity enhancing applications such as:
Enterprise Voice Mail: A full-featured voice mail system that can be managed centrally; the ability to have messages forwarded by users to any other user within the organization; support for VPIM networking.
Unified Messaging: Ability to receive, manage and send email, voice mail, and faxes from a single inbox; all message types accessible from a desktop email application or via a telephone interface; ability to mix media types such as responding to an email with a voice message.
Find-me/Follow-me: Provide user selected caller types the ability to have the system locate the user - i.e. "I am not in the office, press one to have the system locate me." Ability of the system to try a minimum of three locations (i.e. cell phone, home phone, alternate office, etc.). Application should be configurable by caller-id information.
Speech Recognition: Speech recognition auto-attendant allowing incoming callers to speak the name of the person or department they are trying to reach. The application should include the ability for the user to use speech-driven commands to access and navigate his or her unified messaging inbox and autodial from a designated database.
Interactive Voice Response: Includes an IVR system that is set up to allow incoming callers to access database information using a telephone interface (i.e. account balances, order tracking information, employee benefits information, etc.).
Call Management: Applicable for both the in-office knowledge worker as well as the mobile worker, the proper implementation of call management applications allow simplified outbound dialing, database coordinated screen pops to the desktop, call screening, and call optioning.